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Solutions

Whether your concern is reducing unnecessary call volumes, covering extended hours or reaching larger number of people, our solutions can maximize your goals.

Our Solutions are Simple to Understand and Deploy

You don’t need to be a rocket scientist to figure out which solution is best for your needs

Features Standard Premium Custom
Pay per interaction/subscription
Customized content
Website integration
Local phone number integration
Toll free number integration
SMS integration
Handover to human agent
Custom logic
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Self-Learning Agents

We develop AI solutions from the ground up. By using the latest and most modern technologies in  neural-network based natural language processing, we are able to build solutions that learn from the behavior of your clients as they interact with our digital assistants. As they dynamically learn and become more intelligent, they are able to provide more accurate and to-the-point information, thereby reducing the demand for speaking with human agents in your contact center.

Multi-Channel Delivery

SchonAI builds digital agents that live on the cloud and can be delivered to the end-users across a variety of channels. We have specific interfaces designed for delivery of information over a local or toll-free telephone number, email, text messaging, website widget or as part of a mobile application. We provide full integration and support for our solutions.

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Multi-Language and Multi-Locale

Whether your callers speak multiple languages or are located across different geographic areas, our solutions are smart enough to know that and deliver appropriate information accordingly. We provide a choice of neural-network based language translation in a large number of widely spoken languages. In addition, we offer services in tailoring content based on specific areas. Language selection and geo-determination is performed automatically without the need for the user to specify.

On the Cloud

Our solutions are cloud-based and the implementation stack is completely abstracted from our clients, allowing them to focus their energy on what they do best: run their business. Our cloud based stack is scalable to handle from to a thousand to a million request. We bring technology and solution as a service to our clients by combining the infrastructure and development.

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Solutions that Deploy within Hours

Our solutions are based on a technology stack that is repeatable and re-deployable across a number of configurations, customizable for any industry and scalable on-demand.

Design

We design you a unique virtual assistant that meets your requirements and addresses your pain points within hours

Develop

With your design approved, we develop a digtial assistant according to your specifications and content as a dedicated stack

Verify

Your solution is tested within a few hours using the same behaviour as your clients to fix real issues in real time

Deploy

By using our standard deployment process, your virtual assistant is integrated with your contact center and websites